Mortgage Administrator Apprenticeship

Application Processing: 

Submitting full mortgage applications, managing documents (proof of income, ID), and ensuring everything meets lender requirements.  

Client Communication:

Acting as the main contact for clients, providing updates, answering queries, and resolving issues.

Liaison:

Coordinating with lenders, solicitors, and other third parties to gather information (e.g., medicals, valuations).

File Management:

Maintaining accurate digital and physical files, updating systems (like eKeeper), and ensuring data is current.

Compliance:

Ensuring all activities adhere to industry regulations and company standards.

Post-Completion Tasks:

Handling account changes (name/address), processing payments, and managing redemption statements.

Essential Skills & Experience:

Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Attention to detail and methodical approach. Proficiency with MS Office (Word, Excel) and mortgage software. Ability to work under pressure and meet deadlines. Discretion and professionalism. 

Training Outcome:

Mortgage Advisor or Protection Advisor.

Employer Description:

Award Winning Firm with a leading Changemaker.

Opportunity to build a career in Financial Services.

Working Hours :
Monday to Friday between 9am- 5.30pm - needs to be flexible as per business needs.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience