ICT Support Apprentice
Managing ticket queues
Experience on a busy service desk
Office 365 deployment, maintenance and troubleshooting
Google G-Suite / Workspace maintenance and troubleshooting
Windows Server 2016/2019
macOS for both troubleshooting and deployment
DNS management
AzureAD and Active Directory
Disk encryption
Backup management
Manage hardware and upgrades
Site visits
Customer service
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard:
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualificationTraining Outcome:
Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:
We provide IT support services to a range of business across London, the UK and overseas.
Working Hours :
Monday- Friday 9:00am- 5:30pm
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working