Business Administration Apprentice - Bushbury

Meet and greet visitors to the company in a friendly, courteous and professional manner, ensuring they are directed to their correct destination Answer all incoming telephone calls in a professional manner, direct calls to the correct destination Take messages when appropriate and ensure they are delivered without delay Open appropriate incoming mail and distribute all mail to relevant departments each morning Distribute all internal post to correct departments without delay, prepare outgoing mail each day Ensure all required stationary is ordered on the 25th of each month including other items e.g. – toilet rolls, hand towels, tea, coffee, milk etc. Ensure all relevant letters pertaining to learners are sent out on the day requested e.g. – attendance, open days, disciplinary, moving on and general information Ensure that positive progression paperwork is chased up and forwarded to the F/L senior administrator on the day that it is received and the learner file updated accordingly  Prepare learner start dates and accompanying learner start letters Contact learner placement to confirm weekly attendance and update Ensure all non-attendance is chased up and contact logs updated by 10:00am every day Ensure session registers are ready on a daily basis for each tutor Ensure the bursary payment spread sheet is sent to the accounts department at the end of each week Ensure all new starts are accurately inputted onto the PICs system Ensure all review dates and attendance are inputted onto the PICs system for each student Ensure all audits are carried out on learner files within the required timeframe and appropriate staff informed as to any anomalies that require correction To ensure that all learners, staff and visitors have signed in and records are filed away at the end of each day Undertake general copying, typing and filing duties  To ensure that a sufficient stock of stationery is kept on site and that staff sign for any items taken out of the stationery cupboard Prepare induction packs for the Study Programme as instructed, ensuring that timescales are met  Co-ordination of room booking system at the Willenhall centre Maintain supply of Study Programme documentation

Training:
Functional Skills Level 2 maths and English if required  Business Administration Level 3 No day release is required all training is completed on the job 

Training Outcome:
A chance for a full-time position if business needs allow 

Employer Description:
Nova was established as a Private Training Provider in September 1992 and celebrated its 25th anniversary in 2017. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships. Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.

Working Hours :
Monday to Friday 8.30-4.30pm 30 mins lunch.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills