Customer Service Apprentice

An office-based training scheme. You will not need to attend college campuses to complete this apprenticeship Your core responsibility will be to provide a high-quality service to customers, which will be delivered from the workplace, digitally, or through going out into the customer's own locality

Training Outcome:

Possibility of progressing to a higher-level apprenticeship (Level 3 Customer Service) or full-time employment.

Employer Description:

PDS Direct are the leaders in Nationwide Fragile Distribution, we are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information about products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to remain calm under pressure. This is an excellent opportunity for someone who is looking to develop their customer service skills in a fast-paced environment.

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness