Business Administration Apprentice

Duties and Responsibilities:

Provide a welcoming and efficient reception service, receiving parents and other visitors, filtering telephone calls, taking and distributing messages as required, processing enquiries when appropriate. Ensuring that the Reception area always looks professional and welcoming. Undertake general office duties, including maintaining and updating manual and computerised records and filing systems, e.g. pupil admissions records, photocopying, collating and word processing. Assist with ordering of milk/uniform and keep up-to-date and accurate records. Assist the Admin Officer in ensuring that all pupil data is recorded on the database and kept up to date at all times. All pupil admissions and leavers, emergency information and all statistics and returns to the Local Authority are promptly made. Book appointments, arrange meetings and maintain diaries as directed. Assist in processing the incoming and outgoing post. To maintain the confidentiality of information in line with the Data Protection Act 1998 and the security of office systems, records, files and equipment. Assist with ordering procedures as requested, take delivery of post and parcels, ensure prompt and safe storage, checking delivery and alerting relevant staff of arrival. Assist the Admin Officer with all school meal procedures, including registers, collection and reconciliation of cash and its security until collection. Control and notify relevant departments of the number of meals required. Liaise with the Local Authority regarding free meals allocations and update information on the pupil database. Assist with the administrative arrangements for school trips. Answer questions and assist parents with the Parent App used to charge for dinner money/trips/milk/uniform etc. Collect cash for the various school schemes and activities, maintain appropriate records and ensure the proper procedures are followed in accordance with Coventry City Council finance procedures. Assist with procedures to ensure parents attend or provide authorisation for school medicals, contact parents to ensure hospital attendance in the event of a child’s illness or accident.  Assist with the issuing of reports to parents and clerical arrangements for curriculum matters. Oversee children's play activities during morning club / lunchtime, ensuring they are safe, fun, and educational; liaise with parents, teachers or healthcare professionals, and handle administrative tasks.

Training:

The apprentice will undertake and complete the required elements of the apprenticeship framework, which includes:

NVQ in Business Administration Employment Responsibilities and rights. Functional Skills in numeracy and literacy where an exemption has not been made. The apprentice will attend college/online study sessions as required. Will work with an assessor/mentor to develop a work-based portfolio. Undertake work-based assessments. Complete assignments/projects relating to their apprenticeship framework. Present evidence portfolios for assessment within specific time frameworks. The apprentice will develop skills, knowledge and experience in all aspects of the role of a Business Administration Apprentice through on-the-job training, attending training/study sessions and completion of the apprenticeship framework.

Training Outcome:

It is hoped, but not guaranteed, that a full-time offer of employment will be made upon successful completion of the apprenticeship.

Employer Description:
At Edgewick, we are proud of the support we offer every child throughout their time with us, helping them to achieve their full potential. We believe that when children feel safe, valued, and supported, they thrive - and that’s exactly what we aim to provide every day. We take the time to get to know each child and their family, creating a strong sense of community where pupils feel confident, happy, and ready to learn. Our school is often praised for its calm, inclusive atmosphere, where children of all backgrounds learn and play together harmoniously.

Working Hours :
20 hours per week, Term Time Only, plus training days. Monday to Friday, one post will be 8am to 12pm, one will be 12pm to 4pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience