IT Apprentice
Investigate and communicate network requirements for upcoming projects
Assist with system integration, including configuration and testing of hardware and software such as switches, routers, and AV devices
Communicate effectively with client IT departments to support network and firewall configurations
Maintain internal IT systems including Office 365, user setups, password resets, and software updates
Troubleshoot and resolve technical issues across hardware and software
Provide excellent customer service and ensure queries are handled professionally
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:
Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.
Working Hours :
Monday - Friday, Shifts to be confirmed.
Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative