Business Administration Apprentice

CRM & Data Management

Maintain, update, and accurately record candidate and client information on the CRM system Upload documents, track compliance, and manage candidate files Support the team with database searches and data cleansing Ensure all information is stored securely and in line with GDPR guidelines

Communication & Customer Service

Answer incoming calls promptly and professionally Handle candidate and client enquiries via phone, email, and messaging platforms Provide an excellent first point of contact for all queries Take clear messages and pass information to the relevant team members

Administration Support

Assist with preparing documents, forms, and correspondence Schedule appointments, interviews, and meetings Help manage the shared inbox and distribute emails appropriately Support the team with filing, scanning, photocopying, and general office duties Monitor office supplies and assist with ordering stock

Recruitment Support (Training Provided)

Assist in posting job adverts across various platforms Help screen CVs and update candidate progress Support candidate onboarding and compliance tasks

Training:

Next Level Support:

Workshops every two weeks 1-2-1 tutoring and regular progress reviews Functional Skills support if required

Training Outcome:

Opportunity for permanent employment upon successful completion.

Employer Description:

At HomeStay, we provide intensive in-home support for children and families, focusing on early intervention to prevent family breakdowns which result in a child being placed in residential care. Our tailored approach helps children stay within their homes, working closely with local authorities to address the unique challenges families face. With an emphasis on mental health, family stability, and child welfare, we aim to create safer, happier homes where children can thrive and build brighter futures.

Working Hours :
Monday to Friday. Shifts TBC.

Skills:
Communication skills,IT skills,Organisation skills