Client Experience & Production Apprentice

Client Service & Project Support

Communicating with clients to keep them updated and supported throughout their project Helping schedule shoots, meetings, and animation tasks Preparing production documents such as shot lists, call sheets, health and safety forms, and release forms Supporting the video and animation teams with timelines, feedback rounds, and production admin Ensuring clients have a great experience and helping us keep satisfaction scores above target

Sales & Marketing Support

Responding to new enquiries and helping prepare proposals Updating our CRM and following up with clients in the friendly, professional Stone’s Throw way Learning how to identify opportunities and suggest creative solutions

General Admin & Team Support

Keeping project management systems (like Trello) and live sales sheets up to date Helping to send out invoices, track progress, and keep everything organised Contributing ideas to make our processes even better Taking incoming phone calls as well as attending video calls with customers

Training:
1 day a week College The rest of the training will be held in the workplace 

Training Outcome:
Potential full-time employment

Employer Description:
We set up our very own video production and animation company in 2011 to create amazing content whilst giving more opportunities to talented people right here in the Midlands. A big focus here is making awesome videos (Keep things simple, fun and avoid boring) We are not yes men/women – we give you what you need not what you want Friendly Approach – real people, not pushy, easy to deal with, no suits, in-house team Customer Success – not just lip service we really measure it

Working Hours :
Monday- Friday between 9am-5pm.

Skills:
Communication skills,IT skills,Organisation skills,Team working,Creative