Customer Service Apprenticeship

Greeting customers, understanding their needs and directing them to the right product or service. Assisting with order processing. Supporting stock management by checking inventory levels, restocking shelves, and helping with deliveries. Learning product knowledge to provide accurate advice to customers. Communicating with suppliers and customers over the phone or email to provide updates, resolve queries and arrange collections and deliveries.

Training Outcome:

Progress into roles such as: 

Assistant Branch Manager Driver Sales Tool Hire Apprentice Join the Leadership Development Programme

Employer Description:

One of the UK's largest supplier of building materials, serving trade professionals and DIY customers through a network of business branches nationwide. The business operates multiple well known brands, with a focus on customer service, sustainability, and supporting the contruction industry. 

Working Hours :
Monday - Friday + alternative Saturday mornings.

Skills:
Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative