Apprentice Sales Assistant

Hancock’s Menswear is a long-established, family-run business based on Freeman Street in Grimsby, dedicated to providing genuine, people-first service.

As our new apprentice, you’ll assist with retail sales, customer service, social media marketing and all aspects of the day-to-day running of the store.

Your duties will include:

Serving customers, ensuring they experience the best possible customer service. Learning about our wide inventory of different stock including suits to purchase and hire, and additional accessories. Retail sales, up-selling and helping customers to find appropriate alternatives. Helping to keep the store clean and tidy, always presented in the best way possible. Checking order details, deliveries and monitoring stock levels.  Assisting with telephone enquiries. Helping to create social media posts and content to promote the store and our inventory. All other associated duties as required

Training:

All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.

You will complete a mixture of on and off the job training, including workshops, face-to-face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.

You will have a review every 8–12 weeks with your Line Manager and Trainer to discuss your progress.

Training Outcome:

This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning, that could lead to a permanent job role, and possible internal progression.

Employer Description:

Hancock’s Menswear is a long-established, family-run business based on Freeman Street in Grimsby, dedicated to providing genuine, people-first service. For more than 20 years, we’ve been helping customers across Lincolnshire look and feel their best for life’s important moments, from weddings and proms, to interviews and first jobs. We pride ourselves on offering a welcoming, pressure-free experience where time, attention, and proper care come as standard. Joining our team means becoming part of a friendly, supportive environment where you’ll learn traditional service skills and play a key role in helping customers find the perfect fit with confidence and ease.

Working Hours :
Working flexibly between normal working hours are 09.00 – 17.00 Monday to Saturday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Friendly, polite and talkative,Reliable,Smart, professional appearance