IT Support Apprentice

The Role

Providing technical IT support Hardware diagnostics and repairing machines Software support Telephone and virtual assistance Technical projects, including meeting clients and delivering onsite time with the team General tech support

Role Requirements

Professional, friendly approach with keen IT interest Punctual and good attention to detail Excellent written and verbal communication skills Good troubleshooting/problem solving skills Keen interest to learn and develop Task Management Skills Confident and willingness to learn Ability to ask good open questions

Training:

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:

Data Security Hardware & Software Computer Networking and so much more.

 

You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:

Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks

IT Communication & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Training Outcome:

There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.

Employer Description:

This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. 

Working Hours :
This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience