2026 Chubb Apprenticeship Programme: Claims & Operations - London & Birmingham

Underwriting Operations

Support underwriting teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:

Recording insurance risks Managing bookings Preparing policy documents Processing endorsements 

You’ll also identify and implement process improvements to optimise efficiency and enhance workflows. Working at the heart of our business, you’ll collaborate with diverse teams and build a strong foundation in insurance operations.

Claims

Discover what happens behind the scenes after an incident. In this rotation, you’ll:

Assist in delivering Chubb’s claims strategy Collaborate with internal and external stakeholders Ensure claims are handled efficiently and in line with standards

By working closely with the claims team, you’ll develop the skills to exceed customer and broker expectations and lay the foundation for a successful career in insurance claims.

Training:

The programme combines 20% structured learning with 80% on-the-job training, focusing on Chubb’s technical expertise, digital tools, and personal development. With exposure to both underwriting operations and claims, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel in operations, claims, or other exciting fields, this programme is your perfect starting point.

Training Outcome:

Potential for a permanent role in Claims, Operations or other business area upon successful completion.

Employer Description:

At Chubb, we assess, assume, and manage risk with expertise and discipline. As a global leader in insurance, we operate in 54 countries and territories, offering a wide range of products, including property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance.

Chubb is defined by its broad product offerings, exceptional financial strength, and global reach, supported by local expertise. As part of our team, you’ll work in diverse, multicultural environments that foster international collaboration and enhance communication and cultural understanding.

We are committed to developing our employees, offering extensive opportunities for progression and professional growth. Joining Chubb as an Apprentice is more than just a role, it’s the beginning of an exciting and rewarding career.

Working Hours :
Monday to Friday - 9am to 5pm.

Skills:
Attention to detail,Organisation skills,Problem solving skills,Analytical skills,A "can-do" attitude,A commitment to excellence,A drive to learn,Collaborative mindset,Curiosity,Verbal Communication skills,Written Communication skills