CIS Business Administrator Apprentice

To be part of a team of staff providing data management services to all customers (internal and external) including enrolment, data input, timetabling, & registers Processing and updating personal and qualification data onto the College’s student records management system and other associated software applications, with a high and consistent level of accuracy Ensuring that data captured is audit compliant, with feedback detailing any issues to relevant parties To work flexibly to assist with a range of administration tasks across the CIS function as required, including general office duties i.e. photocopying, filing, scanning etc. To assist in the timetabling of courses and rooms across the College campuses To make telephone calls, deal with routine enquiries, supply accurate information and take messages with a consistently high level of customer service To develop an understanding of the various funding streams and methodologies that exist in the further education (FE) sector To assist in data preparation prior to the submission of funding returns, including error correction (with the use of DSAT and FIS software) Play a role in the preparation and planning of induction and enrolment events Proactively monitor and administer change requests through the College change request system incl. student data amends and withdrawals Attend college on a regular basis (likely to be a day release model) to complete and achieve your apprentice programme Attend and contribute on staff development events To develop effective use of the College’s communication systems including email and telephone, always ensuring a high level of customer care Carry out any other duties that are commensurate with the post

Training:

Level 3 Business Administrator course:

At Westmorland Campus, Kendal College 1 day a week

Training Outcome:

Potential for progression into other college roles.

Employer Description:

Kendal College is a FE provider, made up of 3 campuses, that provides outstanding education and training opportunities that are responsive to the needs of our students and our community.

All our actions will help develop our students to deliver positive economic and sustainable environmental change both now and in the future.

Working Hours :
Monday - Thursday, 08:30 - 17:00. Friday, 08:30 - 16:30.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Polite