Business Administration Apprentice

To maintain all Customer records and documentation. To maintain online customer records accurately. To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails. Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line. To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour. Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time.

Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard. Monthly attendance at Hertford Regional College for workshops with your Assessor.

Training Outcome:
There will be opportunities for progression and a permanent position subject to performance.

Employer Description:

Lux Property Services Limited are a company based in Hoddesdon, Hertfordshire that provide electrical maintenance and installation services and general building works to London, Home Counties and UK wide local councils either directly or on behalf of an established maintenance company. We also provide direct services to the private sector.We have an office unit with an integrated electrical parts store on an industrial centre that is situated close to a railway station and main road links. High street shops are a very short drive away.

Working Hours :
Monday - Friday, 8.00am - 5.00pm. Breaks to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative