Clinical Correspondence Co-Ordinator Apprentice

Responsible for managing, assessing priority and appropriately distributing all clinical correspondence in accordance with our protocols. Responsible for coding letters and contents to patient record.
Ensuring all documents are filed correctly and accurately. · Process incoming e-mails in a timely fashion in accordance with relevant procedures. Working with the Healthcare Providers, sharing sensitive information as required. To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner. Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately. Review daily worklists for advice and guidance responses and where referrals have come back with an issue; action appropriately. Provide ad hoc administrative support related to QOF under instruction of the Assistant Practice Manager. Provide ad hoc administrative support related to the Pharmacy Team recalls under instruction of the Assistant Practice Manager. Any other administrative duties deemed appropriate and agreed by the Assistant Practice Manager.

Training:

Level 3 Business Administration Apprenticeship with Learning Skills Partnership.

Training Outcome:

Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.

Employer Description:
We provide comprehensive NHS primary care services to help you manage your health and well-being. Our aim is to provide a high quality, caring and personal healthcare service to our whole patient.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. 37.5 hours per week.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills