Reception and Administrative Apprentice

As an Apprentice Reception & Administrative Assistant, you will support the smooth running of the clinic and training academy You will be the first point of contact for clients and students, helping ensure a welcoming and professional experience Full training will be provided, and you will work towards a recognised qualification in Business Administration

Key Responsibilities: 

Reception & Client Care:

Greet clients and students warmly upon arrival Answer phone calls, emails, and messages professionally Manage appointment bookings, cancellations, and schedule changes Assist with client check-ins, payments, and consultation forms Maintain a clean and tidy reception/waiting area Handling Cash Cashing Off

Administrative Support:

Prepare and organise paperwork for treatments and training courses Support with filing, data entry, and general office duties Assist in maintaining accurate client records and databases Help prepare training materials, certificates, and classroom resources Support stock checks and ordering of supplies Update diaries, calendars, and communication logs
Clinic & Training Support Help set up rooms for treatments and classes Assist with social media content preparation (optional) Provide support to practitioners, therapists, and trainers as required

Skills & Qualities:

Friendly, approachable, and professional Excellent communication skill Organised, reliable, and proactive Willingness to learn and take direction Good time management Basic computer skills (Microsoft Office, email, etc.) Interest in the beauty and aesthetics industry (desirable

Training:
The apprentice will be allocated with an assessor who will visit them within the workpalce once every 6-8 weeks In addition, they will attend online lessons twice per month to work towards their Business Administrator Apprenticeship Standard

Training Outcome:
There is potentially a permanent position for the right candidate

Employer Description:

We are a small but growing aesthetics, beauty, and training academy clinic dedicated to providing
high-quality treatments, exceptional client care, and industry-leading training. We pride ourselves on
delivering a friendly, professional, and welcoming environment for all clients and students.

Working Hours :
The apprentice will work shifts- Monday to Saturday, between 9am and 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Administrative skills,Analytical skills,Creative,Initiative