Business Administrator Apprentice (Level 3)

With guidance from a supportive team, you’ll work towards a recognised qualification while building confidence and expertise that will set you up for a successful career. If you’re motivated, positive and eager to learn, this is a great opportunity to grow with us.

Duties will include:

General admin duties such as typing of quotations, filing and answering the telephone) Making appointments for surveys and quotations Confidently liaise with customers to book in jobs and answer customer queries Deal with engineers by telephone and face to face. Assist with organising work schedules and booking in work. Ensure efficient running of renewable energy department Help maintain our quality management system files on dropbox Updating of the office job systems and customer records Screening telephone calls and dealing with them as much as possible Creating excel spreadsheets and entering information to keep records up to date. Entering data and test results necessary to complete certification Assist with compiling customer handover packs

Training:
Business Administrator Level 3 Apprenticeship Standard You will be required to attend Shrewsbury College, London Rd Campus one day per week (traditionally a Tuesday) for your college day release, with the remainder of the working week based in the workplace

Training Outcome:
To learn about renewable energy systems, plumbing and electrical. Additional courses as and when available

Employer Description:

Princes LHS Ltd a specialist renewable energy, electrical and plumbing & heating contractor based in Ellesmere, Shropshire.

Working Hours :
Monday to Friday 8.00am - 5.00pm with an hour lunch or 9.00am - 5.00pm with half hour lunch and will also need to work on a Saturday morning rota after trial period, the working hours being 9.00am - 12.00pm which works out one in approx. every 4 weeks.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience