Apprentice Tenancy Management Officer

To provide an intensive housing management service to service users at Bradford Cyrenians Hostel and Homes 4 Life Teams. Intensive housing management will include the following.

Processing referrals, liaising with Bradford Council Housing Options and any other key stakeholders in order to process referral and risk information

Signing tenants up to their accommodation

Dealing with HB claims and ensuring that they are up and running

Conducting budgeting skills sessions with service users

Reporting repairs to the landlord and chasing up until complete

Dealing with tenancy sustainment issues in order to avoid tenancies failing

Conducting health and safety visits to properties

Conducting re-let duties so that all flats are ready to be let

In accordance with Bradford Cyrenians' Policies and Procedures, to ensure the efficient day-to-day running of all its services in order to promote and encourage good practice.

Must be willing to work flexibly and cover holidays or sickness. Covering for colleagues sometimes at short notice.

Training:
Business Administration Level 3 No weekly release day in college All work/assignments will be set online and uploade to Aptem

Training Outcome:
Potential for a permenant position with the company upon sucessful completion of the apprenticeship

Employer Description:
Bradford Cyrenians is a non-profit making organization that provides a range of hostel, supported housing, floating support and other services for vulnerable communities. We have a service that supports men who are survivors of domestic abuse and a service that provides accommodation based support services to male and female ex-offenders. We provide a homes 4 life service run on the housing first model. We have an accommodation and floating support service for lone parents.

Working Hours :
35 hours per week – working flexibly between the hours of 8:00am and 6:30pm, Monday - Saturday

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative