Level 2 Pharmacy Services Assistant Apprentice - Knight Street Pharmacy

As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day-to-day operations of the pharmacy while gaining hands-on experience and industry knowledge.

Your responsibilities will include:

Customer Service & Support

Assisting customers with general enquiries and providing excellent customer service. Advising patients on over-the-counter medications under pharmacist supervision. Processing prescriptions accurately and efficiently. Handling transactions, including cash and card payments.

Dispensing & Stock Management

Preparing and labelling medications in accordance with regulations. Assisting pharmacists with dispensing prescription medicines. Managing stock levels, restocking shelves, and checking for expired medications. Receiving, storing, and organising pharmaceutical supplies.

Administrative Duties

Maintaining accurate patient records and prescription logs. Handling confidential information with discretion and in compliance with GDPR regulations. Assisting with pharmacy documentation and regulatory compliance.

Health & Safety Compliance

Following pharmacy protocols and health & safety guidelines. Ensuring cleanliness and hygiene standards are maintained in all areas. Complying with industry regulations, including data protection and controlled drug procedures.

Training & Development

Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations. Shadowing experienced pharmacists and team members to gain practical experience.

Training:
This apprenticeship is work-based learning. Therefore, most of the time you will be working at the employer’s address. Pharmacy Services Assistant Level 2. https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0   Functional Skills if required. Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.

Training Outcome:

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.

Employer Description:

Knight Street Pharmacy is a trusted community pharmacy dedicated to delivering high-quality healthcare services. As part of the NHS network, the pharmacy provides a wide range of services including prescription dispensing, electronic prescription service (EPS), medication reviews and new medicine service. The pharmacy also supports public health initiatives such as blood pressure checks, stop smoking services, weight management programmes and emergency medication support. With a strong focus on patient care and accessibility, Knight Street Pharmacy plays a vital role in supporting the health and wellbeing of the local community.

 

Working Hours :
Variety of Shifts will be scheduled across the following opening times: - Mon–Wed & Fri: 09:00 AM – 06:30 PM. - Thu: 09:00 AM – 05:00 PM. - Sat: 10:00 AM – 06:00 PM. - Sun: Closed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience