Level 3 Lead Adult Care Apprentice

As a Lead Adult Care Apprentice, you’ll play a key part in both the operational and frontline aspects of care. You’ll learn how to coordinate services from the office while also spending time in the community, ensuring service users receive compassionate, high-quality support.

Key Responsibilities

Office-based duties:

Scheduling staff rotas and coordinating care delivery Answering calls and responding to enquiries from service users, families, and professionals Maintaining accurate records and ensuring compliance with policies and regulations Supporting audits, reporting, and monitoring care standards Acting as a point of contact for junior staff, offering guidance and support

Field-based duties (weekly care delivery):

Providing personal care such as bathing, dressing, eating, mobility, and medication support Delivering care in line with individual care plans, respecting dignity and independence Building positive relationships with service users, families, and colleagues Promoting wellbeing, inclusion, and safeguarding at all times Escalating concerns to senior staff when necessary

Leadership and supervision:

Supporting the induction and training of new staff Leading by example in both office and field settings Exercising judgement and accountability in decision-making

What We Are Looking For:

A caring, compassionate, and patient nature Strong communication and organisational skills Reliability, motivation, and eagerness to develop leadership skills Ability to work as part of a team and follow guidance Commitment to completing the Level 3 Lead Adult Care Apprenticeship Previous care experience is helpful but not essential - full training will be provided

Traing and Development:

Work towards the Level 3 Lead Adult Care Worker Apprenticeship Standard On-the-job training with supportive mentors Experience across both office and frontline care settings Opportunities to progress into senior care roles, team leader positions, or higher-level qualifications if a place is available

Training:

Apprentice’s Training Plan:

Training will primarily take place in the workplace at Nottz Care, combining office-based duties with weekly fieldwork Apprentice will gain hands-on experience in scheduling, rota management, answering calls, and coordinating care services Weekly fieldwork will involve delivering personal care and supporting service users directly, ensuring skills are applied in practice Off-the-job training sessions will be scheduled once a week with our partnered training provider, either remotely or at their training centre Training will cover the knowledge, skills, and behaviours required for the Level 3 Lead Adult Care Worker Apprenticeship Standard

The apprenticeship will culminate in an End-Point Assessment (EPA), which includes:

Observation of practice in the workplace Professional discussion underpinned by a portfolio of evidence Knowledge test assessing care standards and leadership responsibilities More information about the EPA and apprenticeship standard can be found at https://skillsengland.education.gov.uk/apprenticeships/st0006-v1-2

Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship

Employer Description:
Nottz Care is a dedicated home care provider committed to delivering high-quality, person-centred support to individuals in the comfort of their own homes. Their mission is to help clients live safely, independently, and with dignity, regardless of background, ability, or personal circumstances. As an employer, Nottz Care values compassion, respect, and professionalism. They strive to match care assistants closely with clients to ensure compatibility and continuity of care. Apprentices will join a team that is trained, supported, and encouraged to grow through structured development and ongoing learning. Working with Nottz Care means joining a service that enhances quality of life and independence, respects all cultural, religious, and personal values, supports staff training and career development, and upholds dignity, privacy, and informed choice in every aspect of care.

Working Hours :
6 days out of a 7 day week. Various shift, various hours.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience,Empathy,Active Listening,Time management,Observation,Adaptable,Confidentiality,Personal Care