School Receptionist & Administration Apprentice

Reception

To promote and safeguard the welfare of children and young people. Answer and respond to telephone enquiries in a timely and professional manner and ensure all messages are relayed to the appropriate staff member accurately. To receive visitors to the school and communicate with courtesy and clarity to all staff, students, parents, carers, visitors, outside agencies, and the wider community, including answering general telephone and face-to-face enquiries. Dealing quickly and sympathetically with student enquiries and needs as necessary. Ensuring all visitors to the school are registered in accordance with the school safeguarding policy and have the appropriate identification as a school visitor. Sign in deliveries and packages and ensure that the relevant staff know that the package has arrived and is ready for collection. Assist parents with the use of school systems, Arbor and FSM voucher systems. Handle incoming and outgoing mail as appropriate. Contacting parents regarding any issues or concerns with pupils.

Administration

Provide comprehensive administrative support to the Administration Manager, e.g. photocopying, filing, printing, laminating, completing standard forms, responding to routine correspondence. Maintain and collate pupil records and maintain the Management Information System (Arbor). Provide day-to-day support with the attendance function, supporting the Attendance Team, including developing effective working relationships with parents and carers. Updating student records on Arbor, contacting parents, and liaising with the central trust team Inputting orders and liaising with the central trust team. Any other duties of a similar nature or level as requested by the Headteacher and/or Administration Manager.

Training Outcome:

There may be an opportunity for a full time career upon completion. This will be subject to performance and recruitment at the time.

Employer Description:

Priory Primary School, part of the Trust, are looking to appoint an Apprentice Admin Assistant to join our existing team.  You will provide all aspects of administrative and financial support to the whole school.  You will also be the first point of contact for our parents and visitors to the school.

Working Hours :
37 Hours (8.30 am – 16.30pm Mon- Thurs 8.30 am – 16:00 pm Fri with 30 mins unpaid lunch break). Term time only.

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Patience