Food & Beverage Supervisor Apprentice

Support the day-to-day operations of hotel bars and/or conference & events. Assist in supervising and motivating F&B teams to deliver high-quality service. Ensure service standards and brand guidelines are consistently maintained. Help with training and coaching team members in service techniques and product knowledge. Assist with planning and coordinating F&B service for events, banquets and conferences. Monitor stock levels, assist with ordering and ensure efficient stock rotation. Support cash handling, till operations and accurate reporting of sales. Handle guest enquiries, feedback and complaints professionally and efficiently. Ensure compliance with health, safety, hygiene and licensing regulations. Assist in maintaining operational efficiency, smooth service flow and a positive guest experience.

Training Outcome:

Hospitality management.

Employer Description:
Opened in 2018, Edgbaston Park Hotel is owned by the University of Birmingham. The hotel features a contemporary building housing 185 bedrooms, including a restaurant, bar and lounge as well as variety of large and small meeting and event facilities, all located on a peaceful leafy spot on campus. We’re proud to be a certified B Corp – one of only seven hotels/hotel groups in the UK to earn this prestigious accreditation. This means we’re part of a global community of businesses committed to using profits and purpose to make a positive impact on people and the planet. If you want to be part of a team that values sustainability, inclusivity and meaningful work, we’d love to hear from you.

Working Hours :
Monday to Sunday with early morning and evening working on a rota basis.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental