Customer Service Practitioner Apprenticeship
Responding to customer requests for product information, price and/or availability via phone, and visitors to the centre
Meeting and welcoming visitors to the centre
Providing support to the admin and mangement team
Acting as the first line of contact for inbound phone calls
Providing follow-up and calls with customers querys.
Assist with support for all aspects the Community service provides
Adheres to all local legal, health and safety and compliance requirements, policies and procedures
Training Outcome:
Full-time permanent employment will be offered to the right candidate
Employer Description:
A vibrant and welcoming community centre in the heart of Bradford East with something for everyone. Operating since 1983, the centre has become a valued service deliverer to the local community.
We have great facilities and offer a wide range of courses and activities. We provide indoor and outdoor sports, pre-school, elderly care, youth activities. exercise classes, free workshops and community support services. We have a great choice of rooms that you can hire for parties, wedding receptions, meetings, training, sports etc.
Working Hours :
Monday to Thursday, 09:00 - 17:00.
Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness