Level 2 Pharmacy Services Assistant Apprentice - Brothers Pharmacy

As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day-to-day operations of the pharmacy while gaining hands-on experience and industry knowledge.

Your responsibilities will include:

Customer Service & Support

Assisting customers with general inquiries and providing excellent customer service. Advising patients on over-the-counter medications under pharmacist supervision. Processing prescriptions accurately and efficiently. Handling transactions, including cash and card payments.

Dispensing & Stock Management

Preparing and labelling medications in accordance with regulations. Assisting pharmacists with dispensing prescription medicines. Managing stock levels, restocking shelves, and checking for expired medications. Receiving, storing, and organizing pharmaceutical supplies.

Administrative Duties

Maintaining accurate patient records and prescription logs. Handling confidential information with discretion and in compliance with GDPR regulations. Assisting with pharmacy documentation and regulatory compliance.

Health & Safety Compliance

Following pharmacy protocols and health & safety guidelines. Ensuring cleanliness and hygiene standards are maintained in all areas. Complying with industry regulations, including data protection and controlled drug procedures. Training & Development Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations. Shadowing experienced pharmacists and team members to gain practical experience.

 

Training:
This apprenticeship is work based learning therefore most of the time you will be working at the employer’s address. Pharmacy Services Assistant Level 2 https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0   Functional Skills if required Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.

Training Outcome:

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.

Employer Description:

Brothers Pharmacy is a well-established community pharmacy committed to delivering high-quality healthcare services to local residents. As part of the NHS network, the pharmacy provides a wide range of essential services including prescription dispensing, appliance dispensing, and prescription delivery. In addition, Brothers Pharmacy actively supports public health initiatives such as stop smoking services, weight management programmes, type 2 diabetes screening and seasonal flu vaccinations. The pharmacy also offers specialist services including a travel health clinic, private weight loss support, and access to the NHS Pharmacy First service, making it a trusted hub for both NHS and private healthcare needs. With a strong focus on patient care, accessibility, and community wellbeing, Brothers Pharmacy plays a vital role in supporting the health of Leicester’s diverse population.

 

 

Working Hours :
Working Hours: Variety of Shifts will be scheduled across the following opening times: Opening Hours: - Mon–Wed & Fri: 09:00 AM – 06:30 PM - Thu: 09:00 AM – 05:00 PM - Sat: 10:00 AM – 06:00 PM - Sun: Closed

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience