ServiceNow Implementation Specialist
A leading ServiceNow partner in the UK is seeking an experienced ServiceNow specialist to join their ServiceNow team. This role involves hands-on delivery across CSM and HRSD. You will work across the full lifecycle, from solution design to implementation, building modern user experiences and integrating with external systems. Key Responsibilities - Deliver configuration, development, and implementation across CSM, HRSD, and other Experience workflows. - Build modern interfaces using the Experience Layer, UI Builder, Service Portal, and Next Experience. - Integrate ServiceNow with external systems using REST, SOAP, and IntegrationHub. - Support solution design, pre-sales input, and bid activity within a service provider environment. - Contribute to optimisation of customer and employee journeys. Ideal Experience - Demonstrable background in ServiceNow development and configuration. - Strong integration experience (REST/SOAP, IntegrationHub). - Proficiency with UI Builder, Service Portal, and Next Experience. - Understanding of customer journeys and the employee lifecycle. - CIS-CSM and CIS-HRSD certifications, with broad module knowledge. - Experience with Agentic AI/Now Assist (desirable). - Current SC clearance or eligibility to obtain it. Package Salary up to £100,000 per annum depending on experience, plus an excellent benefits package including a 5% bonus. You will be working on a hybrid basis with occasional visit to the office and client site visit. If youre interested, apply with your CV to learn more.