Apprentice Administrative Support

Key Responsibilities:

Providing stock control and supply management for the nursing team Supporting day-to-day administrative functions Maintaining and stocking clinical rooms Assisting with general office operations and patient-facing tasks Ensuring accurate record-keeping and adherence to practice procedures

Skills & Knowledge Development:

Throughout the apprenticeship, learners gain a strong understanding of NHS General Practice and Primary Care procedures, including:

Confidentiality and data protection standards Customer service excellence in a healthcare setting Effective communication and teamwork Organisation and time management Problem-solving and adaptability IT skills using clinical and administrative systems

Training:
Apprentices benefit from structured training, regular supervision and ongoing support to encourage both personal and professional growth Queen Square Medical Practice actively promotes career development and offers opportunities to contribute to improving patient experience and practice efficiency

Training Outcome:
Position available at the end of training

Employer Description:

Queen Square Medical Practice aims to provide the highest quality of care to the people of Lancaster and surrounding areas. We are friendly, professional, and work collaboratively with our patients to achieve the best health outcomes.

The practice extends its ethos of caring to its staff and aspires to provide a nurturing and rewarding environment in which to work.

Patients are at the heart of what we do, and we aim to be as accessible as possible, offering advance booking for routine GP & Nurse appointments, as well as same day appointments with the Duty Team for more urgent and acute medical problems.

Working Hours :
Monday - Friday, Shifts to be disclosed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience,Confidentiality,Reliability,Positive Attitude