Property Management and Customer Service Administration Apprentice

Support the property manager with check ins and check outs Property management Property maintenance and refurbishments Rent payments Deposits Rent arrears Keys Customer service Property inspections Property viewings General property management and tenancy administration

Training:
Remote learning via Teams Expected 3 sessions per month to facilitate "off the job" learning, supported with an online learning platform where apprentice expected to record 6-hours per week, minimum of "off the job learning" Housing & Property Management Level 3

Training Outcome:

There would be the opportunity to become a Property Manager and undergo the industry training to become fully qualified. Potentially, they could progress to oversee the Property Management department, diversify into sales and lettings marketing; run the office or even buy their own franchise.

Employer Description:
Belvoir Colchester is a privately owned franchise business with a small team who work closely together to deliver great customer service. The business is small enough to be flexible to meet clients needs and implement changes as and when necessary. The owner takes the same approach to staff development and welfare and encourages apprentices to develop their skills within the team in areas they find most interesting as if the team enjoy their roles, the business will be better for it.

Working Hours :
Monday to Friday 9 a.m. to 5 p.m. Saturdays 10 a.m. to 4 p.m. including one Saturday each month, for which you will receive a day off during the week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative