3rd Line Technician
3rd Line Technician
Location: Fishburn, Stockton-On-Tees
Salary: £30k - £35k
A full service IT Support Consultancy specialist providing business computer support services across the North East Region.
Being a registered Microsoft Small Business Specialist & a Dell Registered Partner, they are able to offer the correct solution on time & on budget, every time for clients.
Working in partnership with clients as their IT department the qualified and dedicated team to ensure clients have total satisfaction from their IT support through remote & onsite support.
Operating for over 28 years in the business IT Support Consultancy arena, their client base across a spectrum of industry sectors has allowed their own talented team of technicians to develop their knowledge base ensuring they can solve any IT issue.
? Seeking a 3rd Line IT Technician to join the growing and successful support team.
? You will become part of a friendly team of support technicians providing first class IT support to a widely varied client portfolio
? These industries include but are not limited to engineering, construction, accountancy and auto mechanical engineering.
? In this permanent, full time position, you will work with a wide variety of hardware and software, and become involved in all areas of the IT lifecycle including planning, deployment, maintenance, troubleshooting and support.
? The successful candidate will require strong technical knowledge, be confident in communicating with both colleagues and clients, and be proficient in working to timescales.
? Given the nature of the position you will also be confident in taking on tasks involving technologies and software of which you have no prior experience
? Dealing with day to day support tasks, both on site and remotely using remote support tools
? Support the team with new server and IT system deployments
? Ensure all client calls are responded to p