Business Administration Apprenticeship

The duties will include:

Maintain and update CRM records accurately and support lead management, pipeline activity, and follow‑up processes. Assist in preparing proposals, quotes, and onboarding documents. Generate basic sales reports. Schedule customer meetings, demos, and internal sessions and prepare agendas, documentation, and follow‑up actions. Manage multiple calendars and coordinate across teams. Support creation and scheduling of marketing content. Prepare contact lists and manage CRM campaign tagging and assist in tracking and reporting on marketing performance. Support project documentation for customer onboarding and deployment. Maintain project timelines and collect required customer data and communicate professionally with customers and internal teams. Assist with customer check‑ins and basic support interactions and maintain high standard of customer service and professionalism. Log feedback and escalate issues appropriately.

My client is looking for an enthusiastic, hardworking and energetic individual. The successful candidate will need to have good IT knowledge, have good communication skills and someone who has enthusiasm for learning and development. It would be nice to have someone who has an interest in technology, manufacturing, or business operations. This apprenticeship training will be supported by Starting Off on the Business Administration Level 3 qualification.  

Training:
Level 3 Business Administration Remote training delivery Onefile VLE 6 hours of dedicated training time every week.

Training Outcome:

Possible full time permanent position upon completion of the apprenticeship.

Employer Description:
This is an exciting opportunity to be apart of a supportive team environment with clear progression opportunities available. Our client is an affordable, accessible manufacturing platform that utilises cloud technology to put you in control of your production facility, providing real-time visibility to your entire enterprise. They provide advanced planning, customer management, inventory, execution and intelligence capabilities to help their clients increase the profitability & productivity of their organisation. They are now looking for an apprentice to join their friendly team in Northampton.

Working Hours :
Monday to Friday, 08:30 - 17:00, with ½ hour lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative