IT Support Apprentice

Providing 1st & 2nd line support to staff and customers across IT and security systems. Keeping our networks running smoothly with updates, patches, and upgrades. Supporting remote users and apps – configuring, troubleshooting, and making sure things work. Managing user accounts and access across our platforms. Helping keep our 5,000+ devices connected and secure. Looking after our VOIP system and CCTV video management systems. Teaming up with external suppliers to get the right kit and support in place. Pitching in with general admin tasks when needed.

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services. Learn technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification. Get an introduction to Windows, Linux and PowerShell.

Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Employer Description:
Are you looking to launch your career in IT, networking and security? We’re looking for an IT Support Apprentice to join our team, where you’ll gain hands-on experience supporting a range of IT and security systems. Link Integrated is a leading provider of integrated security and technology solutions for businesses across the UK. From CCTV and access control to advanced networking and digital infrastructure, we help organisations stay connected and secure. You’ll be joining a friendly and professional team committed to developing your skills and supporting your long-term growth in the tech industry.

Working Hours :
40 hours (Monday to Friday. 8:30am to 5pm. 30 minute lunch break).

Skills:
Communication skills,IT skills,Problem solving skills,Team working