Customer Service Advisor
The Role Customer Service Advisor - Wigan £23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 20:00) Are you a natural problem solver with a passion for delivering exceptional customer experiences? If so, wed love to hear from you! Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. Youll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality. Why Join Us? - A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service. - Growth Opportunities: We invest in your career, offering training and development to help you reach your potential. - Recognition & Support: Celebrate your successes and be rewarded for going the extra mile. What You'll Be Doing: - Providing outstanding service to customers over the phone, email, and live webchat. - Offering tailored solutions to create seamless customer experiences. - Staying informed about our services to offer natural, confident advice. - Assisting with customer issues and keeping communication smooth and effective. What You'll Bring: - Excellent communication and teamwork skills. - The ability to stay calm and work efficiently under pressure. - Strong time management, reliability, and a positive "can-do" attitude. - A safety-first mindset and passion for problem-solving. What We Offer: - Competitive Salary: £23,795.20 per annum - Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends) - Comprehensive Training & Career Development - Monthly Free Lunch & Employee Discounts - Company Pension Scheme Ready to Join a Company That Invests in You? Were focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If youre driven by a passion for customer service and want to work for a company that truly values its people APPLY NOW! We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.