Insurance Administrator / Claims Handler (Horsham/Highways)

Job Title: Claims HandlerLocation: HorshamSalary: £25,000 - £35,000Reporting to: Group Insurance HandlerJob Purpose: To provide claims management and technical support to Eurovia UK business divisions, delivering financial benefits from the robust management of all classes of claims.Key Tasks and Accountabilities: To support the Group Insurance Manager in the provision of claims management across Eurovia UK, including:

Work with divisional claims coordinators and business managers to ensure the thorough investigation, recording of evidence and defense of claims
Providing ad-hoc support and guidance to claims coordinators within each business division
Liaison with key suppliers Loss Adjuster, Insurers and Solicitor panels as required to reach a claims settlement
Liaison with claimants or their representative to resolve within deductible insurance claims
Manage pre and post litigated cases through the small, fast and multi-track court process
General administration of claims records and files

To assist with the internal auditing of Group Insurance Processes, including:

Review of active claims and adherence to group insurance processes
Provide feedback on development areas and best practice
Assist with the development of claims co-ordinators technical knowledge

To Assist with the development and delivery of claims management training:

Support the Group Insurance claims manager with identifying training requirements
Assist with the development and delivery of claim specific training

Measures of Success:

Improvement of within deductible claim spend
Reduction of claimed incidents through identification of best practice
Reduction of active caseload through proactive management
Reduction of group insurance premiums

Competencies Required:

Detailed knowledge of pre and post litigation processes
Experienced in managing Public Liability claim for property damage and personal injury
Excellent communication and negotiation skills

Additional Information:

To display the Eurovia values of Integrity, Resilience, Openness and Versatility.

To discuss this opportunity in more detail, please call Rudy Davis on 02392 322 323, or email your CV to

stride is acting as an Employment Agency in relation to this vacancy.

  • Location: Horsham, England
  • Salary: Up to £35000.00 per annum
  • Type: Permanent
  • Recruiter: STR Group Limited
  • Posted: 20-Sep-2022
  • Posted on: