Business Administrator Apprentice

Provide administrative support to the reception and management teams Handle patient enquiries via phone, email, and in person Maintain accurate patient records and update systems Assist with appointment scheduling and correspondence Support with data entry, filing, and document management Help prepare reports and meeting materials Liaise with external partners and service providers Uphold confidentiality and data protection standard Responding to the needs of other staff, i.e. doctors, nurses, etc., during surgery opening times Accept payments from patients for non-NHS services, i.e. letters, health examinations, etc. Making refreshments for staff as required

Training:

Business Administrator Level 3.

Training Outcome:

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.

Employer Description:
Stokesley Surgery is a GP practice located in Stokesley, North Yorkshire, serving the market town and surrounding villages. It has a registered list of approximately 9,260 patients and is involved in clinical research, training junior doctors and medical students, and provides a range of NHS services.

Working Hours :
A typical shift pattern: 8.00 am - 3.30 pm 9.00 am - 4.30 pm Hours and days to be discussed at interview

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills