Operations Admin Assistant Apprentice

Answering and diverting phone calls Sending regular status updates to customers Chasing paperwork from engineers Sending compliance paperwork to customers Assisting accounts in customer portals Raising jobs in the system and allocating to an engineer Obtaining start up numbers from customer/authorisation for work to commence Other general queries, filing paperwork, updating spreadsheets and other documents

Training:

Business Administration Level 3 Apprenticeship Standard:

Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA) Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor Attending weekly classes to achieve the standard Level 3 Business Administration qualification

Training Outcome:

The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.

Employer Description:
Originally founded as TTS of Louth back in 2010, TTS has remained a family run business for over 10 years. Growing from 1 van in Louth, to a Nationwide vehicle repair agent for many big names including; Culina, DSV, DFDS, Royal Mail, EV Cargo & Amazon UK. Our coverage now ranges from Newcastle to Southampton and our managed assets reached over 30,000 on record in 2023. Through generations of Balderson's, mechanical engineering has been passed down the line from father to son for many years, holding the original skill, value & expertise at its core which is reflected in the work we do today. With these making up the core of TTS Support, its no wonder the huge corporate names we work with choose TTS to keep their vehicles movin

Working Hours :
Monday - Friday 9am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative