Insurance Claims Apprenticeship

You will gain a nationally recognised Level 3 qualification for your relevant programme. As part of this, you’ll spend one day a week studying with your dedicated trainer, who will support you every step of the way to ensure you're set up for success Take part in a year long structured development programme designed to help you build the skills and confidence needed to thrive in your role. All of our apprentices take part in this programme, so you’ll have a group of peers to learn alongside Learn the foundations of insurance through hands-on learning and structured apprenticeship training Support Claims Handlers and Executives by gathering information from clients about their claims, with guidance to help you build confidence in client communication Develop your analytical skills with support from experienced colleagues as you explore how policy wording is used to assess potential coverage for clients Handle incoming and outgoing calls with clients, learning how to communicate with empathy and deliver excellent customer service Build your organisational skills by supporting diary management and following up with insurers and clients to gather key information Contribute to reports and data analysis alongside Claims Executives, gaining exposure to business tools and processes
 

Training Outcome:

Following the 12 month apprenticeship programme, you will move into a Claims Handler permanent position

Employer Description:
From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.

Working Hours :
Monday to Friday 9am to 5:30pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working