Customer Service Apprenticeship Level 2

Duties will include:

Answering the telephones and assisting customers with a broad range of enquiries Sending emails to customers / suppliers Updating database and online ordering system regularly Updating website regularly with product and price changes Answering online enquiries in a timely and highly professional manner Processing new customer orders received for invoicing Assisting management team with compiling of information for reports Filing Photocopying Scanning Documents

Training:
Teaching and learning the skills, knowledge and behaviours within Customer Services

Training Outcome:
After successful completion the company will offer long term career progression and advancement opportunities

Employer Description:
We are the leading UK supplier of Medical, Educational & Industrial Keyboards and IT accessories.

Working Hours :
£7.55p/h 9am to 5pm Monday to Friday 1 hour lunch

Skills:
Administrative skills,Attention to detail,Customer care skills,Initiative,IT skills,Number skills