Account Lead, Connecting Businesses, Schools and Students

Are you passionate about helping young people take their first steps into the world of work? Do you thrive in a role where every conversation can open a door, spark confidence, and shape someone's future? Join us as an Account Lead and play a pivotal part in connecting local students with meaningful work experience that builds skills, fuels ambition, and changes lives.

As an Account Lead, you will work closely with a group of local schools to arrange high-quality work experience placements for students aged 14-18. You'll be the dedicated contact for your allocated schools, building strong relationships, communicating with employers, and ensuring every young person has access to a safe, meaningful and confidence-boosting placement.

This role is ideal for someone who is highly organised, an excellent communicator, and motivated by making a positive impact.

Key Details

Salary: £24,000, rising to £25,500 after 6-month probation, and £26,000 after 12 monthsHours: Full-time (37.5 hrs), part-time requests consideredLocation: Office-based in central Leicester (free parking) with 4 WFH days per monthFlexible working: Hours between 8am-5pmBenefits: TOIL system, 10% company pension

What You'll Do

Act as the main contact and account lead for your allocated schools and collegesBuild and maintain positive relationships with school staff and employersContact existing and new employers to secure high-quality work experience opportunitiesProcess student applications and match young people to suitable placements based on their interestsSupport schools on-site with assemblies, queries, and placement preparationCommunicate effectively with employers and school contacts via phone, email, and in personHelp promote social mobility and challenge stereotypes through inclusive placement opportunitiesMaintain accurate records in our CRM databaseCollect evaluation data, insights, and impact storiesRepresent Work Experience at events including assemblies, careers fairs, parent evenings, and business networking sessionsFollow safeguarding, confidentiality, and data-protection proceduresManage incident/accident reporting in line with LEBC processes

Our Values

Adding value for allRespect and valueContinual innovationEvidence-based practiceDoing business efficiently

Our Culture

Innovating and adaptingSupporting one anotherNurturing talent and celebrating achievementGrowing through changeListening to our customersTaking pride in our work

Person Specification

Essential

Minimum of 5 GCSEs A-C (or equivalent), including EnglishExcellent verbal and written communication skillsConfident telephone mannerAbility to prioritise workload and meet deadlinesStrong interpersonal skills and team-focused approachProblem-solving ability and adaptabilityEmpathy for young people and understanding of the challenges they may faceBasic understanding of safeguarding, health & safety, and welfareCompetent with Microsoft Office (Word, Excel, Outlook)

Desirable

Customer Service or Administration qualificationExperience using CRM systemsExperience in customer-focused or target-driven environmentsSales/marketing experienceUnderstanding of the local labour marketFull driving licence

Additional Information

Driving licence and own transport: highly desirableLEBC is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Background checks and an Enhanced DBS will be required for this role.

How to Apply

If you are interested in this role and would like to learn more, we would love to hear from you.  Please attach an up to date copy of your CV to the link provided and we will be in direct contact,