Clinical Correspondence Co-Ordinator Business Apprenticeship

Job responsibilities:

Responsible for managing, assessing priority and appropriately distributing all clinical correspondence in accordance with our protocols Responsible for coding letters and contents to patient record Ensuring all documents are filed correctly and accurately. · Process incoming e-mails in a timely fashion in accordance with relevant procedures Working with the Healthcare Providers, sharing sensitive information as required To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately Review daily worklists for advice and guidance responses and where referrals have come back with an issue; action appropriately Provide ad hoc administrative support related to QOF under instruction of the Assistant Practice Manager Provide ad hoc administrative support related to the Pharmacy Team recalls under instruction of the Assistant Practice Manager Any other administrative duties deemed appropriate and agreed by the Assistant Practice Manager

Training:

Training will be completed through online teaching sessions.

Training Outcome:

There may be the opportunity of a full time position upon successful completion of the apprenticeship. 

Employer Description:
We provide comprehensive NHS primary care services to help you manage your health and well-being. Our aim is to provide a high quality, caring and personal healthcare service to our whole patient.

Working Hours :
Monday - Friday, 9:00am - 5:00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience