Ref: CS01 Customer Service Apprentice Level 2 at Chorley and south Ribble council

You’ll be delivering quality services and making a difference to our communities You’ll be responding to all types of customer contact including phone and face-to-face as well as supporting other digital contact from our residents Gaining experience in specialist areas including revenues and benefits Completing an Apprenticeship qualification and gaining experience in a busy customer service environment

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard

Training Outcome:
Potential of securing a permanent position at the end of this 2-year fixed term post

Employer Description:
Chorley Council is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At Chorley Council, we’re always striving to make our borough the best to live and work.

Working Hours :
Monday - Friday, 8.45am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative