Business Administrator Apprenticeship

Managing incoming emails, responding where appropriate, and directing messages to relevant team members. Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping. Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors. Assisting with general office administration tasks such as filing, scheduling, and updating internal logs.

Training:

Work based training will take place onsite at the Stourport Manor Hotel and once a month at Worcester Campus.

Training Outcome:

Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business. 

Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator. 

As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management.  

We aim to retain motivated staff and help them build long-term careers within the hospitality sector.

Employer Description:
Stourport Manor Hotel is a welcoming and historic hotel set in the Worcestershire countryside, offering quality accommodation, dining, and leisure facilities. We provide a warm and friendly environment for guests, with a strong focus on excellent customer service and creating memorable experiences. We host a wide range of events including weddings, conferences, à la carte dining, buffets, BBQs, and private functions, providing a versatile and dynamic setting for both guests and staff.

Working Hours :
Weekdays, 9am-5pm.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working