Business Administration apprentice supporting the Finance and HR functions.

Answering telephone and providing customer service in a professional manner.  Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.  Exercises proactivity and good judgement in handling customers, suppliers and staff.  Builds and maintains positive relationships within the head office team and across the organisation.   Provide general finance and office support as required.  Produces accurate records and documents including emails, letters, files, payments, reports and proposals.  Understands laws and regulations that apply to the role including data protection, health & safety, compliance etc. Supports the company in applying the regulations. Understands the organisation's processes, e.g. making payments or processing customer and supplier data.  Develop skills in the use of multiple IT packages and systems relevant to the organisation such as Office 365, Sage etc.  Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.   Support the finance function with purchase ledger   Scanning and filing of purchase invoices and purchase orders in a precise and timely manner.  Supporting the HR team to manage vacancies, screen applicants, arrange interviews and liaise with applicants.  Inputting staff data into relevant systems.  Supporting and managing projects as required. 

Training:

Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business administration. 

Training Outcome:

Possibility to progress onto a permanent full time role for the right person

Employer Description:
Lindale Homes have several specialist residential care homes across Birmingham. As a growing company, with an emphasis on excellent care and customer service, we are looking for a Business Administration apprentice to join our team and support the HR and Accounts functions. We are passionate about employee development so you will be supported to enhance your skills, gain a qualification and progress in your career as the company grows.

Working Hours :
9am till 3.30pm Monday, Tuesday, Thursday and Friday with 30 mins lunch unpaid Wednesday 6 hours per week for off the job learning and college attendance Total 30 hours per week

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience