Apprentice Customer Service Administrator

Repairs Administration Customer Communication Troubleshooting & Escalation SLA Monitoring Hardware Configuration and Device Repair Tracking Management Order Processing and Management Goods Receipt System Updates Inventory Management Goods Receipt System Updates Inventory Management Configuration Coordination Despatch Documentation Process Review Process Improvement Document Updates

 

Training Outcome:

The apprenticeship provides a strong foundation for long-term career growth with the opportunities to progress into roles within the company depending on expertise and skills achieved.

Employer Description:
Timewise Systems has been delivering integrated systems to the supply chain for over 20 years. In this time, we have established a strong tradition of success and are happy to call many renowned global companies our customers. Founded in Ireland in 1999, we have evolved to become an international leader in our field. Timewise Systems now operates from three European locations – Dublin, London and Cork – and has a dedicated team of over 40 personnel supporting 350 customers and more than 120,000 managed assets, across 1,100 sites in 25 countries. As we have grown, our offering has become increasingly sophisticated. Moving from a supplier of system components to a true systems integration company, we have also transitioned from our original name of Heavey RF to Timewise Systems. This reinvigoration of our brand more accurately reflects our business today. By providing end-to-end solutions for warehouse and distribution environments, we help organisations to harness the power of time and to use it more efficiently across all their activities.

Working Hours :
Monday - Friday between 08.30am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness