Consumer Sales Apprentice

An exciting opportunity to join Talk UK Telecoms as a Consumer Sales Apprentice. You will start your journey by completing a Business & Administration Level 3 Apprenticeship, and once this is completed you will have the opportunity to move upwards onto a Sales Executive Level 4 Apprenticeship.

In this role, you will be working with the wider team at Talk UK and will be mentored and trained to become an effective member of the team, working with Talk UK consumer customers.

The role responsibilities include dealing with any customer service queries, Such as billing queries or problems with phones, and getting these resolved, as well as proactively reaching out to customers to ensure they are happy with the service and address any concerns.

In addition, you will be responsible for managing contract renewals, talking through options and helping the consumer determine their preferred course of action moving forward. Each renewal will earn the apprentice a bonus payment.

**The interview and start date can be agreed with suitable applicants**
**Please note this opportunity can lead to becoming an Account Manager and completing a Sales Executive Level 4**
**Remember, there are opportunities to earn more money in the bonus scheme**

Training:
Level 3 Business Administration Level 2 Functional Skills English and maths (If required)

Training Outcome:

This apprenticeship is just the beginning! With the training and experience gained from successfully completing the program, you will have the opportunity to advance into Account Management or New Business Sales, paving the way for a successful career in telecommunications while completing the Level 4 Sales Executive qualification.

Employer Description:
Telecommunications business specializing in B2B comms, including Mobile, Phone Systems, Broadband and Energy contracts

Working Hours :
Monday to Friday 9am to 5.30pm.

Skills:
communication skills