Business Administrator/Receptionist Apprentice

What you will be doing:

Ensure all telephone calls are answered professionally and directed around the business Meet and greet all customers attending Main / Bodyshop receptions Customer liaison, including updating customers of work status Raising job cards Job cards to a high standard, including all detail of work required Updating and maintaining vehicle files Maintaining accurate records within the Bodyshop management system Liaising with technicians, insurers, suppliers, and customers Handle general reception duties, email management, and data entry Update and maintain internal databases and filing systems Assist with scheduling, meeting coordination, and diary management Process purchase orders, invoices, and general paperwork Ensure office supplies are maintained and organised Support in all aspects of the Bodyshop Administration process

Training and development:

Attending training online and face to face with our Apprenticeship provider Completing coursework and a portfolio of evidence as part of the apprenticeship program You will work towards a Level 3 qualification Health and Safety- ensuring best practices when working within our workshop environment

What you will bring:

Strong organisational skills and attention to detail Good communication and interpersonal abilities Experience in Administration (6 months + is advantageous) although full training will be provided Proficient in Microsoft Office Suite (Excel, Word, Outlook) Positive attitude and willingness to develop within a fast-paced environment Interest in the automotive or commercial vehicle industry is desirable

Training:
Weekly off the job training Bi-weekly virtual/ blended learning Functional skills if required

Training Outcome:
The opportunity to gain a permanent full time position and progress within this great company

Employer Description:
Established in 1959 Allports Group has a tradition of serving commercial vehicle operators throughout the United Kingdom with products and services, delivering both financial and operational benefits. For over 60 years Allports Group has developed successful operations in key business areas, including Authorised Distributors for Renault Trucks, Isuzu Trucks, Allports Rental and Contract Hire specialists, Bodywork Repair and Paint Centre, and Deker Trailers, a business dedicated and specialised in multi-deck trailers. Based at our award-winning 10-acre Truck and Trailer Centre at Fradley Park in Lichfield, Allports continue to invest in people, facilities and resources designed to meet the exacting needs of modern truck and trailer operators. Through our dedicated business areas the Allports Group offer a complete package when it comes to trucks and trailers! With dedicated centres of operation we aim to provide the best integrated solution for your business. Managing Directors, Paul and Mark Sanders, with a lifetime of experience in the business and building on the legacy of previous generations, are dedicated to constantly improving the products and services offered and remain totally committed to supporting customers’ success. Together with a team of nearly 120 vehicle and trailer professionals, we are better placed than ever to ensure our products and services deliver real time benefits to our customers. We will continue to invest and develop our business whilst constantly striving to ensure our products and services meet the demands of modern business, working with our customers to ensure successful business partnerships designed to deliver real competitive advantage in vehicle and trailer operations.

Working Hours :
Monday- Friday 9.00am- 5.30pm

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working