ADMINISTRATOR APPRENTICE

Assist in the day-to-day administration within the college including, but not limited to, the departments of Reception, Admissions, Bursary, Transport, Library, Resources, Exams and Estates.

Duties will be varied and include:

Communicating with students, staff and parents via email, phone and in-person Checking student attendance Arrangement of rooms and refreshments for events, interviews and visiting speakers, etc Supporting Careers events Assisting with prospective student applications Assisting with the enrolment process, to include scheduling pre-enrolment interviews Attend relevant internal and external meetings and training relevant to the role, including Open Events To undertake such other duties commensurate with this post

Training:

Level 2 Customer Service Practitioner apprenticeship.

Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX).
You will receive training a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service qualification.

Training Outcome:

Future opportunities at Hereford Sixth Form college on completion of the
apprenticeship.

Employer Description:
The Heart of Mercia Multi-Academy Trust (MAT) was formed on 1 April 2019 and delivers post-16 education in the West Midlands. Hereford Sixth Form College is part of this Trust. The MAT has an annual budget of £50m and serves the needs of 8,600 students across the region. Hereford Sixth Form College has over 2000 full-time 16-19 students and an excellent reputation for its results and extra-curricular provision. Rated Ofsted outstanding in 2023, the College consistently achieves one of the highest Advanced Level points scores per entry of over 100 SFC’s nationally and has outstanding value added results.

Working Hours :
8:30am – 4:30pm Monday to Thursday, 8:30am – 4:00pm on a Friday Half an hour unpaid for lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills