Business Administrator Apprenticeship - Football Services

Support customers using FA online platforms, and general queries Monitor performance and participation information for clubs and organisations signed up to FA Programs Support the annual registration of Clubs, Teams, Players and Leagues Support the England Football Accreditation renewal process.  Support the business in delivering excellent customer service through effective communication Execute tasks as required to meet the Berks & Bucks FA changing priorities

Training:

Duration:

15 months practical training period, plus 3 months for End Point Assessment.

Delivery model:

Work-based training with your employer 10 days Business Professionals training at college Approximately 12 on-site assessment visits per year Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours per week of an apprentice’s time at work

Qualifications included:

Level 3 Business Administrator apprenticeship standard

End Point Assessment:

Knowledge test Portfolio based interview Project/improvement presentation

Training Outcome:

Completeing the business administration apprenticeship may be a gateway to further career opportunities, including senior support roles or management.

Employer Description:
We are the governing body for football in Berkshire & Buckinghamshire. We are responsible for leading, protecting, developing and supporting players, clubs, leagues, coaches, volunteers and referees participating in the game across the county.

Working Hours :
Monday to Friday 9am to 5pm. You will on occasion be required to work evenings and weekends, TOIL is offered. Your primary office location will be in Milton Park, OX14 4SB, however there will be opportunities for remote working as appropriate.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word