Business Support Administrator Apprenticeship

Duties will include, but are not limited to:

Operate to a series of administrative procedures, including stock booking, invoicing, accounts and ordering, operating to ISO 9001. Raise and progress conversion orders, ensuring timely and accurate processing of the details. Administer direct deliveries from suppliers to customers. Administer customer returns in a timely manner and progressing them through to completion. Provide copy test certification, invoices and proof of deliveries, when required. Raising credits – Liaising with the Business Support team to ensure a seamless approach is adopted. Investigate and account for any batch shortfalls or excesses. Work co-operatively with other team members to help ensure daily and monthly deadlines are met. Learn the full range of admin tasks to help provide cover during busy periods and staff holidays. Work co-operatively with other team members to help ensure daily and monthly targets are met. Investigate any shortages or excesses between physical stock and computer records identifying the cause of such problems. Make visitors feel comfortable and see to their needs. Keep the filing and archiving accurate and up to date. Ensure the ready supply of stationary. Keep the office tidy and well organised. Update and maintain any customer records for all allocated customers.

Training:

20% of the paid working week will be dedicated towards off-the-job learning, as required by the Apprenticeship.  This includes full, internal training on all tasks required of the role.  All training will take place on site at Aalco Leeds, no day-release required.

Upon completion of the Programme, the successful candidate will gain a Business Administrator Level 3 Apprenticeship certificate of achievement.

Training Outcome:

We are committed to internal progression, once you have completed your apprenticeship we offer a range of internal development programmes to further your career.

Employer Description:
Aalco is the UK's largest, independent multi-metals stockholder with 18 Service Centres across the country. We pride ourselves on offering our customers a responsive and competitive service for supplying anything from single item orders to major contracts. There really is no minimum (or maximum) amount you can order.

Working Hours :
Monday to Friday, 8.30am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Resilient,Good underpressure,Willing to go the extra mile