Social Media & Business Support Administrator Apprentice

Social Media & Marketing:

Assist with creating, scheduling, and publishing content across social media platforms (e.g. X, Facebook, Instagram, LinkedIn, TikTok) Help monitor comments, messages, and engagement, signposting queries to relevant staff where appropriate Support with taking photos and short video clips at staff events, training sessions, or service activities where suitable Help maintain brand consistency across digital posts and printed materials Support with updating website content where required Support advertising and recruitment campaigns from a marketing perspective Use IT (e.g. Canva, Photoshop, AI platforms) to create leaflets, media and resources to promote Supreme Care Group)

Business Support & Administration:

Provide general administrative support including answering calls, responding to emails, scanning, filing, and preparing documents. Assist with updating spreadsheets, trackers, and internal databases (e.g., staff training records, recruitment logs) Support in booking meetings, preparing agendas, and taking minutes Assist with staff recruitment administration (posting job adverts, sending application forms, arranging interviews) Support with basic HR administration, such as preparing starter packs and ID checks

Communication & Customer Service:

Provide a polite, professional front-of-house service to visitors, callers, and staff Liaise clearly and effectively with colleagues across the organisation Maintain confidentiality and data protection standards at all times

Training:
Multi Channel Marketer Apprenticeship Standard Level 3 Mentor support in the workplace Allocated assessor from Telford College Day release at Telford College

Training Outcome:
Opportunity to progress into a permanent role upon successful completion of the apprenticeship

Employer Description:
Supreme Home Care provides comprehensive care services. Aside from standard care, we offer specialised services like out-of-hours and emergency care, reablement over a six-week period, rapid hospital discharge assistance, facilitating smooth transitions to long-term care arrangements, help with physical, learning and mental disabilities, as well as complex care..

Working Hours :
Monday - Friday, 8.30am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Creative