Digital Technology Solutions Professional – IT Consultant Degree Apprentice

Throughout the apprenticeship, you will develop both technical and consultancy skills through real-world projects and responsibilities such as: 

Supporting Factory IT Operations: 

Act as a first point of contact for IT issues impacting production systems and equipment Support site teams (Operations, Engineering, Maintenance) with IT tools and systems they rely on daily

Delivering IT Solutions: 

Support the implementation of factory IT projects following global standards and best practices Assist with maintaining the site’s factory IT understanding long-term technology needs Help manage IT assets, including inventory, health checks and lifecycle planning Learn to create and monitor Key Performance Indicators for system performance, availability, and reliability

Developing Consultancy Skills: 

Build strong working relationships with production, engineering, and external suppliers Understand business needs and help translate them into IT requirements Participate in meetings to explain technical issues in a clear and simple way Support communication and awareness of new IT tools, solutions, and services across the site

Problem Solving & Continuous Improvement: 

Assist with issue resolution for factory IT systems and escalate problems when needed Work with Engineering and Maintenance teams to update procedures and drive improvements Contribute ideas for digital and automation enhancements within the factory environment

Technical Skills You Will Develop:

Server and virtual infrastructure administration  Network fundamentals (e.g., Cisco architectures)  Database concepts and SQL  IT/Organisation Technology security principles  Cloud and enterprise systems awareness  Data handling, reporting and advanced Excel/VBA  Understanding automation layers in manufacturing  Maintain and troubleshoot factory IT infrastructure across automation levels  

All required technical training is provided and supported through the apprenticeship programme. 

Training:

Digital and Technology Solutions Professional Level 6.

The apprenticeship requires you to attend a fully funded residential over the course of the apprenticeship programme. Subject to change, the timetable is as follows:

Year 1: September - end November  Year 2: 1 week in September, January and May  Year 3: September   

Training Outcome:

The employer is ready to invest in the skills of the successful candidate. This is a long-term career opportunity.

Employer Description:
Mars in Melton Mowbray is a large, family-owned business that operates within the company's Petcare division. The site is dedicated to producing pet food and related products, guided by the company's Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.

Working Hours :
Monday to Friday shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative