Level 3 Business Support Administrative Apprentice

Customer Service & Front-of-House:

Provide a welcoming and professional service to visitors on arrival Manage incoming enquiries via the switchboard and email, ensuring timely and customer-focused responses Monitor customer feedback and ensure high-quality responses are issued

Administrative Support:

Generate invoices and purchase orders for a range of bespoke services across the business Manage the secure and efficient administration of lost property, ensuring timely reunification of customers with their belongings Provide administrative support to the Executive & Business Support Manager and assist the Senior Leadership Team with coordinating their business agendas Support the HR Team with administrative tasks, including producing well-formatted correspondence and assisting with general HR administration

General Office Duties:

Order office and kitchen supplies, ensuring stock levels are maintained Process incoming and outgoing mail Prepare and format documents, including binding and laminating

Training:
Business Administrator Level 3 4-days per week at Newcastle International Airport  1-day per week at Newcastle College 

Training Outcome:

Full-time position upon completion of apprenticeship for the right candidate. 

Employer Description:
Newcastle is a multi-award winning Airport. The Airport welcomed 5.2 million passengers in 2024 and provides vital connectivity for the North East region to the world.

Working Hours :
Working hours Monday - Thursday: 9am - 5pm, Friday: 9am - 4.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative